ABOUT US
Frequently Asked Questions

1) Who is LEVEY?
2) What are wallcoverings?
3) How do I place a Sample Request?
4) How do I make a Quote Request?
5) How do I place a Product Order?
6) What are the prices of your products?
7) What is the delivery time?
8) What are your payment options?
9) What is your shipping policy?
10) What is your return policy?

1) Who is LEVEY?

LEVEY leads as the top national commercial wallcovering distributor committed to unlimited design and service.

Offering ONLY top quality brands of exclusive wall finishes, LEVEY helps you get the job done. With a consultative sales staff keenly trained for stringent attention to detail and an obsession for perfection in style and performance, we dedicate ourselves to going above and beyond the unique needs and expectations of each client. Whatever the challenge, issue, or requirement may be, LEVEY operates with enthusiasm and excellence in every aspect of our mission, and yours!

2) What are wallcoverings?

Commercial wall finishes or "wallcoverings" are used by interior designers, architects, and specifiers to enhance the interiors of offices, restaurants, hotels, hospitals, schools, stores, and many other public spaces, while providing commercial grade durability.

Learn more: Wallcovering vs. Wallpaper: A Breakdown

3) How do I place a Sample Request?

To place a sample order, please search our online libraries and add products to your online request. You may search for - and add to your request - items from our vinyl wallcoverings, veneer, dry erase, upholstery and 3M libraries. Navigate to the different categories via the search bar at the top of our website and start searching. Click on the swatches for a closer look and hit the "Add to Sample Request" button. Continue searching until you are finished and hit the "Place Sample Request" when you are ready to check out. From here you will be prompted to set up an account or log in. Once the request has been placed, you will receive an email from us confirming your sample request. Samples requests are free of charge and you should receive your samples within 24 to 48 hours.

4) How do I make a Quote Request?

To make a quote request, please fill in our Quote Request form:



or call give us a call at:

Local: 905-829-8000
Toll Free: 1-800-588-3990

Our Customer Service Representative will then contact you with your quote.

5) How do I place a Product Order?

To make a quote request, please fill in our Product order form:



or call give us a call at:

Local: 905-829-8000
Toll Free: 1-800-588-3990

Our Customer Service Representative will then contact you to confirm your order.

6) What are the prices of your products?

Our pricing can vary depending on the quantity and the project. Please have ready the following:

Project Name
Designer Name
and Quantity of Products

to give to the Customer Service Representative. For pricing inquiries, please call us at:

Local: 905-829-8000
Toll Free: 1-800-588-3990

7) What is the delivery time?

Delivery times will vary with each product. For stock check, please contact us by phone or email:

Local: 905-829-8000
Toll Free: 1-800-588-3990
Email: csr@leveyindustries.com

8) What are your payment options?

You may choose any one of the following: VISA, Master Card, Amex or COD. However, we encourage you to fill out our Credit Application Form:

9) What is your shipping policy?

You can pick up your material at our warehouse from Monday to Friday between 8.00 am and 6.00 pm. Or we can send your products using a courier or freight company depending on the size of the shipment. Your order with LEVEY is FOB, Oakville Ontario. We would be pleased to email you a tracking number for any products which have left our warehouse. Of course we also offer the option of using your preferred shipping company. Contact us for more information:

Local: 905-829-8000
Toll Free: 1-800-588-3990
Email: csr@leveyindustries.com

10) What is your return policy?

In the event that a return is requested, LEVEY maintains the right to allow or withhold the return in question at LEVEY's own discretion. Approval for returns on a purchase order will ONLY be authorized by LEVEY in writing via email. It is the responsibility of the purchaser to formally request a return in writing via email to csr@leveyindustries.com within 30 days of the purchase date including photographic evidence of any defect. Returns which have been authorized by LEVEY are subject to applicable restocking charges, the amount of which will be determined at the discretion of LEVEY. Prior to any return of product, a 'Return Goods Authorization' (RGA) number must be obtained from LEVEY. 'Return Goods Authorization' (RGA) numbers will only be issued by LEVEY in writing via email.