Frequently Asked Questions
LEVEY leads as the top national commercial wallcovering distributor committed to unlimited design and service.
Offering ONLY top quality brands of exclusive wall finishes, LEVEY helps you get the job done. With a consultative sales staff keenly trained for stringent attention to detail and an obsession for perfection in style and performance, we dedicate ourselves to going above and beyond the unique needs and expectations of each client. Whatever the challenge, issue, or requirement may be, LEVEY operates with enthusiasm and excellence in every aspect of our mission, and yours!
Commercial wall finishes or "wallcoverings" are used by interior designers, architects, and specifiers to enhance the interiors of offices, restaurants, hotels, hospitals, schools, stores, and many other public spaces, while providing commercial grade durability.
To place a sample order, please search ourand add products to your online request. You may search for - and add to your request - items from our vinyl wallcoverings, veneer, dry erase, upholstery and 3M libraries. Navigate to the different categories via the search bar at the top of our website and start searching. Click on the swatches for a closer look and hit the "Add to Sample Request" button. Continue searching until you are finished and hit the "Place Sample Request" when you are ready to check out. From here you will be prompted to set up an account or log in. Once the request has been placed, you will receive an email from us confirming your sample request. Samples requests are free of charge and you should receive your samples within 24 to 48 hours.
To make a quote request, please:
or call give us a call:
Our Customer Service Representative will then contact you with your quote.
To make a quote request, please:
or call give us a call at:
Our Customer Service Representative will then contact you to confirm your order.
Our pricing can vary depending on the quantity and the project. Please have ready the following:
and Quantity of Products
to give to the Customer Service Representative. For pricing inquiries, please call us at:
Delivery times will vary with each product. For stock check, please contact us by phone or email:
You may choose any one of the following: VISA, Master Card, Amex or COD. However, we encourage you to fill out our:
You can pick up your material at our warehouse from Monday to Friday between 8.00 am and 6.00 pm. Or we can send your products using a courier or freight company depending on the size of the shipment. Your order with LEVEY is FOB, Oakville Ontario. We would be pleased to email you a tracking number for any products which have left our warehouse. Of course we also offer the option of using your preferred shipping company.
In the event that a return is requested, LEVEY maintains the right to allow or withhold the return in question at LEVEY's own discretion. Approval for returns on a purchase order will ONLY be authorized by LEVEY in writing via email. It is the responsibility of the purchaser to formally request a return in writing via email towithin 30 days of the purchase date including photographic evidence of any defect. Returns which have been authorized by LEVEY are subject to applicable restocking charges, the amount of which will be determined at the discretion of LEVEY. Prior to any return of product, a 'Return Goods Authorization' (RGA) number must be obtained from LEVEY. 'Return Goods Authorization' (RGA) numbers will only be issued by LEVEY in writing via email.
LEVEY PRIVACY STATEMENT
When you order a sample or purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This information will be used only to contact you about said sample request or purchase. This information is never sold or shared to a third party.
With your permission, we may send you emails about our online store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a sample request, transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it is implied that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at:
[Re: Withdraw Consent]
2150 Winston Park Drive
L6H 5V1 Canada
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you use our products for any illegal or unauthorized purpose (including but not limited to copyright laws).